In this age of telework, remote access software has become essential to ensure your business remains productive, secure, and ahead of the competition. While there are plenty of available options in the market, TeamViewer and AnyDesk have always been the most prominent ones. But which one will be more beneficial for your business? To help you answer that question, today we will thoroughly compare these software based on a number of criteria.
TeamViewer vs AnyDesk
Before we jump into the main comparison, let’s give you a quick overview of each of the platforms.
Launched in 2005, Teamviewer is a robust remote access software with lots of positive features going for it. For instance, it has fantastic collaboration tools, easier transferring of files, and effortless system for holding meetings and presentations. It’s also entirely scalable, depending on your business needs. However, pricing is on the higher side compared to other remote desktop software. But, all the extensive features justify the price.
Anydesk, on the other side, launched in 2015. Its biggest advantage lies in its cheaper pricing plans. Despite that, it offers a wide range of useful remote desktop features to leverage remote working.
Now that you have formed an understanding of both the software, let’s get started with comparing and contrasting them.
|Any Desk||Features||Team Viewer|
|Paid||Drag and Drop||✓|
|X||Support Mobile App||✓|
|✓||Chat Across Computer||✓|
Both software have a user-friendly interface where everything is clearly laid out. You can easily hit the ground without any training or facing any difficulties. Image scaling is smooth as well, and we did not face any screen tearing during our usage.
Both these pieces of software allow you to log in to a remote PC no matter where you are. But, remote logins are only a tiny part that Anydesk and Teamviewer offer. They have a range of business features to keep your employees productive while away from the office. Many of these features include instant mobile access, file transfer, session transfer, session recording, real-time chat, remote printing, audio support, and so on. They also provide an administrative dashboard to manage users, contacts, and connections.
Although all these features are pretty similar, TeamViewer’s robust collaboration, deployment, and integration features lead it ahead in the competition. For example, TeamViewer’s ability to pass control back and forth makes joint presentations livelier. Moreover, its Automated Mass Deployment makes it easy to deploy the software to thousands of devices at once. Furthermore, its drag-and-drop feature makes the file sharing process a breeze. And, when it comes to app integration, TeamViewer seamlessly integrates with a bunch of CRM, IT Service Management, and other software. This is game-changing when you are providing support to your customer and need to access their PC.
Security is absolutely crucial when you are connecting to a remote PC over the internet. The good news is both TeamViewer and AnyDesk offer Two-Factor Authentication and Strong Encryption to protect your data and privacy. However, AnyDesk uses AES-128 bit encryption by default. In contrast, TeamViewer uses industry-standard AES 256-bit encryption. Thus, if security is your top priority, we will recommend the TeamViewer.
Another big difference is in the technical support provided by each platform. While neither is difficult to use, TeamViewer offers loads of options for training and support through their community, Knowledge Hub, articles, and YouTube videos. It also provides phone support to talk to their agent. Compared to this, AnyDesk’s tech support is not that strong.
Availability and Pricing
When it comes to availability, either of these two services is compatible with multiple operating systems, including Windows, Mac, Linux, Chrome OS, and many others. However, AnyDesk edges out slightly since it also supports FreeBSD. The trends also continue in the pricing department. While both offer various pricing options, AnyDesk is much more affordable than TeamViewer.
Considering all, it’s safe to say that TeamViewer is a better choice when you plan to use it for larger businesses where generous user allowance, seamless file sharing, and collaboration are required. AnyDesk, on the other hand, works best for small businesses with a handful of employees. Based on your business and goals, pick the one that offers the most value to your company.